Contact
Email: support@cherishmap.com
When sending a payment or subscription inquiry, including your account email, payment date, and receipt or transaction ID helps us confirm things faster.
Types of inquiries
- Account sign-in, verification email, and login issues
- Premium subscription activation, renewal, and cancellation
- Duplicate charges, refunds, and payment failures
- Requests to access, correct, or delete personal information
- Service errors, security issues, and other suggestions
Response time
We aim to respond to general inquiries within 2–3 business days. We prioritize inquiries that directly affect service use, such as payment errors or account access problems.